FAQ

Frequently Asked Questions:

How long will it take my order to ship?

Orders are typically shipped within 5 days, but during busier times and peak seasons it may take up to 2 weeks. Rush processing and shipping options are available for urgent deadlines.

 

Where are the shirts printed and where do they ship from?

Orlando, Florida 

 

Are there any special care requirements?

Our printing requires the same care as any other printed garment. Do not iron over printed area and Do not bleach. Cold water and washing garment inside out will prolong the durability and vividness of any print but is not necessary.

 

What type of printing do you use?

We use Direct To Film and Direct To Garment Techniques for small and medium order printing. Screenprinting is available for larger orders only.

 

What is your return policy?

Due to the custom nature and affordability of our products, returns or exchanges are not accepted. However, contact us in case of any errors or issues with your order for assistance.

 

Can I make a change or cancel my order?

Given the efficiency of our printing process, we cannot ensure the cancellation or modification of orders once submitted. However, we will make every effort to accommodate your request. Kindly reach out to us promptly for any changes or cancellations.

 

 What format does my design need to me in for submission?

We make it easy by not having specific file requirements. We only ask that you make the image large enough to not be blurry or pixelated. Shirts can print up to 12.75" wide and 16" top to bottom. Try to make sure your image is at least actual size. Youth shirts and pocket/chest sized prints will of course be smaller.

We accept images, canva documents, Microsoft Word documents and even photos. As long as your image is clear and of a useable size, we'll print it.

 

Is Design Editing and Repair included?

No image modification, editing or repair is included in our printing service. We offer design services for an additional fee. Our print only services are for print ready images and designs. 

 

Can you print brand names?

Please make sure to do your research about brand names, trademarks and copyrights. We do not print anything that you do not have the rights to print. This includes brand logos such as: Nike, Prada, Coach, Gucci, Starbucks and more. We will cancel any orders that do not abide by this rule. In the event we miss something and it is printed, the customer assumes all legal responsibility for the design that was printed.

 

Can you print Characters or Cartoons?

We will not print anything that is protected by trademark or copyright. Some examples of protected characters include: The Grinch, Mickey Mouse, Star Wars, Minions and many, many more. Designs purchased online that include these characters do not give you the right to reproduce the images. Only the company who has created the characters can do so. 

We will cancel any orders that do not abide by this rule. In the event we miss something and it is printed, the customer assumes all legal responsibility for the design that was printed.